OT: My OpEd in local paper this month ref: eBay, fyi

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Model T Ford Forum: Forum 2010: OT: My OpEd in local paper this month ref: eBay, fyi
Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Friday, December 03, 2010 - 02:35 am:

eBay for Beginners [suckers].
By Robert Head

Everything you need to know about eBay can be summed up in two words – “bend over”.

I have, here and abroad, used eBay to buy and sell. At first, it was a past-time – like watching the shopping channel. It fed my hobby interests. There was excitement in an auction format. I felt like a “winner” when I was able to outbid others (look up the term “shill bid”, eBay is rife with shillers). I didn’t really think about the shipping or currency exchanges (that gets calculated AFTER). I presumed sellers were honest (!?!), and eBay would protect me from unscrupulous types (Hahahahahahahahaha). Auction houses operate with strict rules governing fair play, and I presumed eBay was the same (OMFG ROFLMAO).

Was I right? Well…in a word. NO.

I have completed 750+ transactions through eBay, with 4 different accounts since 2005 [eBayCanada, eBayUSA, and eBayTaiwan].

During my first couple of hundred sales, I offered to ship the easiest, least expensive way. On two occasions, both within a week of each other, I sent very heavy boxes to the U.S. Being considerate, I used regular surface post (no signature on delivery) to save the buyers $$$. In both cases, for items which sold for $500 and $200, and cost $75 and $100 to post, the recipients claimed non-receipt. The post office confirmed delivery BUT had no signatures. eBay refunded the buyers because I could not PROVE DELIVERY, taking the money from my Paypal account (eBay owns Paypal), leaving me out of pocket $875. I was incensed. There was nothing I could do. eBay said it was my fault for not sending Expedited Parcel Post. Of course, eBay kept its fee, and Paypal kept its fees. The only person who got scr*w*d was me.

Fast forward to 2010, I am in Canada selling some collectibles on eBay. I post an auction. The American winner neglects to pay shipping in full. I ask him if he wants insurance, no reply. I decide that, for the $10 he short-changed me, so what, and with all the auction good-will I could muster, I send him a very rare toy worth $1,000.00 (he paid $450.). Well, when he received the toy, he claimed, in conflicting statements, it was not as described/damaged (the auction had included a detailed description, several photos, and an “as is” disclaimer). He offered no proof. He demanded a refund. I refused - I have heard it said by many eBay merchants that it is not uncommon for people to lowball auctions and then, if they cannot flip the item quickly for twice the winning bid, to demand a refund. He filed a claim with eBay. Ultimately, his claim was refused. He then later filed a claim with his credit card for a chargeback. After a “review” with Paypal, the credit card decided in favour of the buyer (wasn’t his binding claim with eBay already refused!?! I wondered). I countered. I was more than annoyed. After three months, Paypal informed me in finality that the credit card ruled against me and Paypal accepted their decision! I did not. They expected me to limply acquiesce and send a refund to some P.O. Box in Nebraska. The antique toy was never returned to me. I was advised it was my responsibility to secure its return from the deadbeat buyer in Ohio. eBay started sending me nasty notices for refusing to pay them the equivalent of their fees associated with the sale, and Paypal has billed me their fees, accumulated administrative charges, etc, that they expect to pad on top of the total chargeback.

I have sent letters to both Paypal and eBay telling them to “get stuffed”, in about as many words.

A word on buying – in my experience, sometimes when receiving goods won, they were significantly not as described. Or, final shipping and handling fees were e-x-a-g-g-e-r-a-t-e-d and eBay said pay or suffer negative consequences such as suspension of account, etc.

Two years ago, eBayUSA fired most of its Customer Service staff, and outsourced to call centres to India. That didn’t work out so they dropped LiveHelp folk in favour of a computer loop that precludes ever reaching a person or getting a definitive answer to your questions or concerns.

If you sell an item on eBay, using Paypal, you will, ultimately, pay more than 25% in fees and commissions. No wonder the founders of eBay are billionaires – making their fortunes off the backs of those trying to make a couple bucks from an online flea market?

And so... the jist of this article, to explain to everyone entertaining ideas of buying or selling on eBay is, DON’T.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Scott Gilham on Friday, December 03, 2010 - 09:40 am:

You could always have sold your $1000.00 toy at a garage sale for $50.00 and have avoided all your trouble.
There are bad folks out there but there is no other forum as large to sell your trinkets. Tbay as it's called here has several hundred T auction starts daily, how many swap meets could you attend to find that many T parts?
Just my 2 cents


Top of pagePrevious messageNext messageBottom of page Link to this message  By Stan Howe Helena, Montana USA on Friday, December 03, 2010 - 11:59 am:

It's not just ebay, although I have never had a problem of any significance with ebay, either buying or selling except for one about 8 or 9 years ago.

It is no different in the business world anywhere. I have hundreds of loyal and faithful customers all over the world, 100 % positive feedback on ebay and after 55 years in the hobby am about as visible in the Model T world as anybody. I also have been in the auction business for the last nearly 30 years and no one has ever lost one penny in the 393 commercial auctions I have done.

I recently added a couple pics of a Form A Truck to the forum, had an immediate email from a guy wanting to buy it. I told him I wanted $1000 for it, he said that was too much, so I then told him $900 -- partly because it is stored at my ranch 500 miles from here and I would have to make a trip down there, two days and 250 bucks worth of gas, to meet somebody to pick it up. I can't expect the people who lease the place to fool away their time with some guy coming for an old car part and I don't like anybody on there without me being there because of fire, livestock, etc.

So........... I offered to go down to the ranch and pick it up, trailer it 250 miles to my friend Tom's place in Billings - who routinely ships cars and parts all over the US - and pay for storage there if necessary until Tom could get it on a load going east or the buyer could arrange to have it picked up at Tom's place, a mile off the Interstate instead of 70 miles from the Interstate and 25 miles from the closest town. All this included in the $900. I got a snotty email back telling me that he would pay $750, take it or leave it, $500 down and the balance when he picked it up at his convenience.

Screw him. I'll let it set there and rot in the ground. Apparently he thinks I am desperate for money and since I live in Montana have to grovel in the dirt to sell anything I can to survive the winter. Excuse me here, buddy, but I believe a ranch in Montana as well as another ranch here, half ownership in one in North Dakota and a fairly decent place in town would imply that I'm not going to starve without your $500 to get me through the winter. I also have a couple little businesses here that keep me eating three or four times a day and a shot of whiskey any damn time I feel like it. I'm playing a $5000 guitar and just the bow I'm playing on my fiddle probably cost as much as your Model T and they are just part of my collection. Wanna come see my shop? I don't need your $500 and I don't have the personality for your big shot attitude.

There are aholes, liars, cheats and thieves all over. I've learned to deal with a lot of them in the nearly 70 years I've been on this earth. Try 30 years in the auction business. I can sort a jerk at the door pretty quick. Fortunately, most people are great, especially the Model T people, I've seldom had a problem with anything I've ever sold, never had a problem with getting paid, I've sent carburetors and other Model T parts all over the country on a phone call or some guy at a swap meet telling me to send him a carb the next one I get done. I've sent $500 carbs across the country three months later to some guy whose name I have written in my pocket note book and had a check in less than a week. Treat people like you want to be treated and they will take care of you, that's my belief.

By the way, Scott, Bob still has that Roadster. I think you should buy it and come back up to Montana and visit. We'd have a big time, Mark came and picked up his Ruckstell a couple weeks ago and we spent most of the day laughing and talking Model T's and eating. He is the guy from Denver that has the upholstery shop and the really cute red delivery van. Wish you could have been here that day. I called John Steele but he couldn't come that day. Harry Lillo was here that day too, to see my 2 up 2 down crank and talk speedsters. Boy, did we have a good day.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Friday, December 03, 2010 - 12:30 pm:

Actually, Scott, I'll try Craigslist and Lespac next time - eBay does not have a monopoly on commerce in the free world.
Stan, I concur - business anywhere has changed, and I believe that doing business the way I learned to - on a handshake, is pretty hard thesedays. And frustrating when you get cheated. I am just annoyed when the organisations that claim to offer protection, for their commissions, don't do much of anything other than line their own corporate pockets. That is my point.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Chuck Hoffman on Friday, December 03, 2010 - 12:31 pm:

I've also been selling on ebay since the beginning. Never had any major problems. I list things with no listing fee and pay a straight 9% plus the 3% that Paypal takes. Comes to 12% total which I think is acceptable. With the new policy that the buyer is always right and you can't leave negative feedback to a buyer for any reason plus the bogus return fiasco, I just don't sell anything of high value anymore. Just too risky.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Jeff V on Friday, December 03, 2010 - 12:35 pm:

Well, Since my feedback just crossed 1800 on Ebay, I guess I have some experience here. You're experience seems to be the exception. Over the course of my 13 years on Ebay I've been on both sides. I've had buyers unhappy with their purchases, sure, it's hard to avoid that, but have never not recieved the item back prior to issuing a refund. Instances of high S&H charges from sellers I've always known about up front and factored that in to my decision to purchase. Not that I'm an automatic appologist for everything they do, but I've had a generally good experience, gotten some nice things I might not otherwise find, and sold things I might not otherwise sell. Right now I'm going through all the things that didn't sell at Hershey and they're all finding homes. Also, if you think a 25% bite is high, you should try selling at a consignment shop. Does anyone know what persentage an auctioneer takes? You've obviously had some bad brakes, sure, but I think your vitreol may be misplaced.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Friday, December 03, 2010 - 12:49 pm:

Of course, for T parts, I say advertise on mtfca.com !!!


Top of pagePrevious messageNext messageBottom of page Link to this message  By tim morsher on Friday, December 03, 2010 - 12:50 pm:

i really agree with stan on this one. to say that ebay is totally bad is like saying model T people are cheap......it just isn't so. wifey and i have had way more than 7000 transactions on ebay (quit keeping track a long time ago), and very seldom any problems. i havent even looked at feedback in months. if you are in any business, every day will give you new adventures, as i like to call them. every once in a while, you will get a clincker of a deal, but you work through it. the ebay fees and paypal fees are just the cost of doing business. welcome to reality. ( i don't know where you come up with 25%.... it's closer to 7% and i'd gladly give someone 10% for the help on any deal !! ) most people do not realize that a normal business pays for the option when the customer uses a credit card. what is the difference between that and paypal? we have sold things all over the world and would never been able to do that without ebay....... i have bought many unusual items too , that i would never be able to find elsewhere . i really think the key to ebay ( or any transaction ) is an honest description, really good packing, and getting things out the door quickly. i would say if someone is having all this trouble with a venue, to look elsewhere. perhaps the troubles are with you, and not the venue.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Friday, December 03, 2010 - 12:56 pm:

I did not say eBay is all bad, but that out of approx 750 transactions, I have been scr*w*d over to the tune of about $1500. That is money that belonged to me - like being the victim of fraud/theft. And that is real money where I come from. Mostly because I trusted, which is a mistake sometimes. And because of a person who was dishonest. My complaint is that eBay promotes itself on protecting buyers and sellers, which is BS, IMHO.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Friday, December 03, 2010 - 11:26 pm:

Tim, I re-read Stan's rant, and have to say that it had little or nothing to do with the eBay article I wrote. It read like more of a combination of some long-held insecurities and a personal attack on another matter altogether (I am the guy who offered him $750 with a $500 deposit, bal on pick up... in a way that was NOT snotty, just straightforward...guess he read something else into our emails). I sent Stan a pvt msg this afternoon, didn't hear back from him....we all have too little time in this world to bother with that sort of nonesense.

Eric Edwards (!) always used to tell me T people were cheap, and I have met some who are. And some who are not. I prefer to use the word frugal when applying practicing economy over indulgence, although simply having hobby cars is an indulgence.

I have met several who are quick to cheat a newbie. **see previous paragraph - I bought my first T from EE.

There are lots of cranky old farts who are into T's, hoard parts, and treat newbies like something the cat dragged in. However, they are the kinds of people we see on television programs like "Pickers" and "Hoarders". You can't take them too seriously.

There are many people out there who are helpful, generous, and supportive of others. Those qualities apply to most folk I have met in the old car hobby, but less often on eBay...

In one of my previous professional incarnations, I worked for more than a decade as one of this countries' top Q&Q Social Reseach Analysts, and as such am eminently qualified as a social scientist. As well, I have worked extensively in education (K-12 and thru to U - even as a college instructor at a naval OCC). As such, I have learned that people are mostly good, but not all people are. And it is important that we protect ourselves from such abusers within our communities.

My newspaper article is one example of my regular OpEd column that appears in a local newspaper (and is sometimes picked up elsewhere). Usually, my threads are about issues that might be frustrating for others - I attempt to articulate my feelings and those of others in a way that provides constructive benefit to the readership.

I do believe people need to be made aware of some of the pitfalls that exist when using social forums such as eBay. Ergo, my article. I also write on accident prevention, political matters, regional government, social issues, and more.

I also work as a journalist. And a painter. And a carpenter. And small business owner. And health care worker. and so on.

I have done so, and more, all over the globe, in many cultures and countries.

So, I stand by my article, don't much care for eBay as a result of my unavourable experiences there, and must refute Stan's rant and your subsequent remark about the trouble being with me.

And more importantly, I see humour in the article. Irony. Sarcasm and wit that make it good reading. Hope you enjoyed that about it.

Cheers,

Robert Head


Top of pagePrevious messageNext messageBottom of page Link to this message  By Chuck Hoffman on Friday, December 03, 2010 - 11:55 pm:

I guess the fact that Meg Whitman spent over 100 million of her OWN money to try and get a 200k per year job tells the story of how much ebay is pulling in. I guess it's working fine for them as it is.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Saturday, December 04, 2010 - 12:11 am:

Exactly, Chuck. But at the expense of whom? Somehow I think profits before ethics is the modus operandi there. As a citizen of a "socialist country", their greed galls me. And the public's willingness to be herded like sheep and treated like dogs is bewildering to me. I stand up when confronted with such corporate pilfering. However, all empires, corporate or political, eventually fall. And there is comfort to be taken in that.


Top of pagePrevious messageNext messageBottom of page Link to this message  By tim morsher on Saturday, December 04, 2010 - 12:42 am:

your so called "op-ed" started and ended with slamming ebay. i'm not on here to defend ebay, but to explain how it has worked great for us. i'm 53 but have been fooling with old cars since 15 years old. i have an old file cabinet that has letters i wrote back then,35 years ago when searching out a particular car part.... seems like ancient history, but back then you waited until hemmings came out, and you hoped you were the first person to write or call an advertiser. ebay has opened a world like no other. connie and i are just small fry, selling maybe a half dozen things a week now. we have in the past sold entire estates out and have met so many wonderful car collectors in the process, all over the world. i had to re-read your op-ed, and i'm sorry, but still didn't see the humor or wit........just a litany of complaints and caustic vitriol. and, an ego about a mile wide. correct me if i'm wrong, but aren't you the same guy who had a similar rant about 2 months ago re/ ebay and then a bit later listed a whole bunch of parts you were going to be offering on that same site? if it is so bad, why keep going back? are you the same guy who was advertising for donated parts for an ill-fated model t fund raising adventure titled the "remember when" tour ? that, as someone who deals with a father with alzhiemers disease, wasn't humor,wit or sarcasm that i appreciated.......... as for stan, he is the man, and as first class as they come. he is, IMHO, a real model T collector.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Saturday, December 04, 2010 - 03:58 am:

Tim. Obviously we have nothing further to exchange between us - You have made this personal, and like Stan's rant... well, I have but two words to share between you, and they are not "happy birthday".


Top of pagePrevious messageNext messageBottom of page Link to this message  By Tyler Searle--Randolph-NY on Saturday, December 04, 2010 - 07:52 am:

Mr. Head

Selling a toy worth $1000 for $450 doesn't sound like a good business decision. Having the chance to buy back a toy worth $1000 for $450 seems like a missed opportunity.
Perhaps your just not cut out for the business world.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Ricks - Surf City on Saturday, December 04, 2010 - 08:34 am:

If you want T parts from tbay described honestly, watch mtf1909. He is an upstanding and thoroughly knowledgable guy dedicated to the hobby, especially early brass. (Hope he doesn't read this.)

http://shop.ebay.com/mtf1909/m.html?_nkw=&_armrs=1&_from=&_ipg=25

This post is against my own self interest, as I am bidding on one item he has now.

rdr


Top of pagePrevious messageNext messageBottom of page Link to this message  By Hugh Jass on Saturday, December 04, 2010 - 09:34 am:

Mr Head,

I get the feeling it's folks like you that had the old timers calling Canada "Americas Hat".

Hugh


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Saturday, December 04, 2010 - 09:43 am:

Hugh,You're back!Now this forum will get back on track! :-)


Top of pagePrevious messageNext messageBottom of page Link to this message  By Dave Dufault on Saturday, December 04, 2010 - 10:00 am:

Hugh,
OK, so I'm old - but not old enoough....what does that mean as it pertains to this discussion? (Aren't the brains usually in/inside/under the hat? Send me a PM if need be. Thanks, Dave

image/bmp
untitled.bmp (39.5 k)


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Saturday, December 04, 2010 - 12:06 pm:

Sorry, Hugh, a colloquialism I am unfamiliar with.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Saturday, December 04, 2010 - 12:17 pm:

looked it up. I'll take that as a compliment, Hugh


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Sunday, December 05, 2010 - 10:45 pm:

All I know is I wanted to ask a seller a question on a item yesterday.Used to be a icon,clic on it and ask a question.Now you clic way off somewhere else,and it searchs the ad first then you git to ask a question to the seller as allways.Well,duh,I know to read the discribtion before i ask a question.What a stupid change.It seems they are trying to run sellers off.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Monday, December 06, 2010 - 02:57 am:

I believe they are trying to make it impossible for sellers and buyers to communicate directly, in order to make it impossible for them to complete transactions outside of ebay.
You will see that sometimes this new "feature" will not allow you to message the seller.


Top of pagePrevious messageNext messageBottom of page Link to this message  By David Stroud on Monday, December 06, 2010 - 03:12 am:

Mack and R.M., I just joined Ebay and I noticed that right away. As Mack said, I think I can read the description myself. As R.M. said, I have allready found one seller that I cannot communicate with directly. I am not very 'puter literate and I am just learning. One thing that I have found out from this forum is to ask the seller if they will take payment other than Paypal. I have just started and everyone that I was able to contact said they would. That is so much simpler for me. Haven't tried to sell anything as yet. Dave


Top of pagePrevious messageNext messageBottom of page Link to this message  By Ricks - Surf City on Monday, December 06, 2010 - 09:34 am:

A big problem is sellers cheating tbay. If a seller lists a $30 item at $1, with $30 shipping, it's to cheat tbay out of its commission. Selling an expensive item outside of tbay, after using their adversiting venue, is another way that sellers cheat.

What would you do if you were tbay?

rdr


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Monday, December 06, 2010 - 10:16 am:

Rick - I have bought items at a fair price, and then recd a whopping S&H bill....and eBay said pay it or we'll suspend your acct. The seller (a die cast model store) is a thief, and operates with impunity and the support of eBay. Simple math - he has thousands of transactions that pay eBay commissions, so they care not a wit about who he cheats, as long as they rake it in. I made the mistake of clicking on BIN before reviewing the seller info closely. Never agin.

And regards my most recent exp. with eBay and Paypal - our next step in going to court, 'cos I refuse to "bend over" for those sumbiches...they have been advised. I got a call today in that matter, and made it clear that they would not succeed in bullying me.

They may have billions in the bank, but they are morally bankrupt, I believe.

Right is right.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Seth Harbuck - Shreveport, LA on Monday, December 06, 2010 - 10:52 am:

Ralph,

If I was tBay, I would massage my software so that a seller could not list a $30 item for a buck and then charge $30 S&H.

Simple enough to do...

Seth


Top of pagePrevious messageNext messageBottom of page Link to this message  By Chuck Hoffman on Monday, December 06, 2010 - 11:24 am:

Actually, I think ebay has a policy about that and if you report it they will possibly do something. Worth a try.....


Top of pagePrevious messageNext messageBottom of page Link to this message  By Chuck Hoffman on Monday, December 06, 2010 - 11:28 am:

Any systems or techniques to avoid or circumvent eBay fees are considered fee circumvention. Fee Circumvention is not allowed on eBay.

Listings that circumvent (avoid) fees can create a poor buying experience and an un-level playing field by putting sellers who pay all their eBay fees at a disadvantage. This makes it harder for all members to sell items. Furthermore, these listings undermine trust in the eBay Marketplace.

Violations of this policy can result in a range of actions, including:

Listing cancellation
Forfeit of eBay fees on cancelled listings
Limits on account privileges
Loss of PowerSeller status
Account suspension


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Monday, December 06, 2010 - 01:23 pm:

It aint been a couple months I was able to ask sellers questions and such now that is hard to do and email addys dont show up.I have a stack of stuff I was planning to sell,starting first of the year on ebay but if I cant communicate with my potential buyers,I dont feel confortable doing bussiness.They need to know they can ask questions and get the right stuff.
I am currently in dire need of a distributar for a 300 case tractor.There is 1 on ebay,i finally got a question thru to the seller,got a quick answer to let me know he would check,been waiting over a day now for a answer.he didnt give the drive gear teeth count in the discribtion,and that is important.I also needed to know if the centrifical advance was intact.heck if I cant make sure I am getting the part I need in good shape,then why should I spend the money?
Him and Ebay are looseing my money.
Dang it I wish there was crediable competition.

And in regards to buying and selling off ebay,that is no different than if you and I were at a live auction and you missed the bid on a part.I let you know I had the part and you came by the house and bought it.What should I do,go find the auctioneer and pay him something because we met at his auction? Yea right.I dont do bussiness that way on ebay though because I enjoy positive feedback and would rather keep things somewhat within thier boundrys but the boundrys are getting smaller.And I do have 100% feedback since 04 when i started with over 160 feedbacks.So I know I aint doing to much wrong.


Top of pagePrevious messageNext messageBottom of page Link to this message  By CharlieB-Toms River N.J. on Monday, December 06, 2010 - 01:45 pm:

Lets face it...a seller can be somewhat elusive in his description of an item. (being polite here). A bigger problem is that buyers don't seem to ask questions. You can tell alot about a person from his/her responces. Once the deal is "done" and the buyer is unhappy you're at the descretion of E-Bay and it's rules. I haven't had any problems yet but my feedback has a surprising number of "exactly as described" comments. Also adding the no returns option on a sale can work for you.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Paul Nicholson on Monday, December 06, 2010 - 01:55 pm:

I wasn't going to say anything, but sometimes after reading enough nonsense, you just have too. I don't know what ebay some of you guys are dealing with, but I have never had an issue buying or selling that couldn't be worked out. Here are a few points:

---Shipping prices, It is the BUYERS responsability to either plainly read or ASK BEFORE BIDDING what the cost of shipping is going to be. Like has been mentioned before, you have to figure it in the total cost of the item. If it is too much, then don't bid!

---Asking Questions, I think what has confused alot of buyers is the new question format. It directs you to common questions first to help save the seller from answering questions for people that can't read or are just too lazy too read. All you have to do is click "other" and you will get there. If you "can't get through, don't bid!

---Crooked sellers, Ofcourse there are people who either don't know anything about what they are selling or are just plain "crooked as a bent nail", but you should be able to figure it out either by pics or asking questions or your own gut feeling. I have had a couple, but ebay/paypal or the seller have always worked it out in my cases anyway.

I guess the way I look at it is that NOBODY held a gun to my head and made me bid or buy an item. If I wasn't comfortable with the situation and bought it any way, it would be my OWN FAULT if it went sour. What's that, MY FAULT, yes that seems to be a concept that seems to have gone out the window. I was always brought up in believing that we all have to make are OWN decisions, that they were just that, MY OWN, and I had to be a man and stand up and take credit for them, good or bad!! I am so sick of hearing people whine and complain and work for days figuring out how it was someone else's fault for their own poor decision!

I am not directing this towards anybody, just stating what I have seen and heard. Ok I feel better now and I will put away my soap box for now!

Paul


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Monday, December 06, 2010 - 02:15 pm:

Placing "No Returns" on an auction is something eBay allows but does not respect - you can do it, but if there is a dispute, they will ignore it. This, I know from experience.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Monday, December 06, 2010 - 05:44 pm:

Any item I put up I allways close the accurate discribtion with where is,as is no garrentees and no warrentees.
That way the buyer can look at the picture,ask questions,and if he feels confortable,then it is a sale,if not,then that is better than problems later.
As for not getting thru to ask a question,it aint that I aint got enough sense to get thru,it is the dang system wont let me thru.I have tried 8 times in the past few days to get the "enlarge image" function to work on several items and NOTHING happens.I went to ask Ebay,and got directed to a bunch of automated stuff.Got on the chat function because there is NO email address that I can find to ask any liveing being a question,I was informed there was a 1 hour plus wait for chat help to go back to the automated crap.
Why cant I get help from someone in ebay by email unless there is a dispute?that is stupid for sure.


Top of pagePrevious messageNext messageBottom of page Link to this message  By David Stroud on Wednesday, December 08, 2010 - 01:47 am:

I have been lurking on Ebay for several months now, and had my son bid on a few items for me. So far, I have not had any problems, other than a couple of newbie mistakes, my own fault. As I said, I just became a member a short time ago and I'm just getting my feet wet. The main complaint that I have so far, is with the sellers. There have been many that only show one or two pictures of an item. To me, that is a big red flag. I won't bid on most items that way. A lot of sellers show multiple pictures of an item and any dents, dings or rust and describe them in detail. They get my attention. When and if I get smart enough to sell anything, that is the way it will be done. Dave


Top of pagePrevious messageNext messageBottom of page Link to this message  By kep NZ on Wednesday, December 08, 2010 - 02:25 am:

i could only be bothered reading the very first posting in this but should more people be asking why do dishonest people even exist?


Top of pagePrevious messageNext messageBottom of page Link to this message  By John Faccin - Crystal Falls, Michigan on Wednesday, December 08, 2010 - 07:45 am:

Kep,

Why did Eve take a bite out of the forbidden fruit? :-)


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Wednesday, December 08, 2010 - 02:03 pm:

The update is, the buyer will not return the toy, and got a full refund from his credit card. Paypal (+eBay) has referred the matter to Collection, regardless of my protests (and they now say it is up to me to secure return of item or reimbursement from buyer if I am dissatisfied with process/results). I have referred Collection to my lawyer (ergo they cannot contact me directly). Now it will become a battle of jurisdictions and time - I am a very stubborn person when feeling cheated....so, the dishonest person wins, Paypal and eBay are attempting to get their fees and commissions regardless, and their hired goons think they can make a commission of the process. But I refuse to bend over. And I'll share my negative experience with 1000's before I am through. We'll likely end up in court


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Wednesday, December 08, 2010 - 03:22 pm:

I reckon a lawsuit is about the only way to talk to a actual person that has something to do with ebay.it seems they want me to chat with a machine.I have tried desperatly the past couple days to get some help as to why I cant magnafy some pictures by clicing on the enlarge function.No way that I can find to get help.alot of stuff about has the item been payed for?is there a shipping problem? NO damn it I am just trying to make out the details from a postage stamp size photo and need to know WHY I cant open the picture larger.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Luke Dahlinger on Wednesday, December 08, 2010 - 03:35 pm:

Mack,

What version of Java are you running on your machine? I had the same problem with ebay photos and it turned out my java needed updated. Once I did that the enlargement/zoom features worked.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Wednesday, December 08, 2010 - 04:18 pm:

Well,I aint sure on the Java thingy.I know i used to update stuff on my old computer all the time and had all kinds of problems.I aint up dated anything on this 1 and it runs ok.
I finaly got some help waiting on the chat function to work.They told me to delete cookies and restart and that worked.I can now see the pictures.It took over 20 minutes wait time to get help.but at least I did git it.


Top of pagePrevious messageNext messageBottom of page Link to this message  By CoreyWalker, Brownsboro, Texas on Wednesday, December 08, 2010 - 09:02 pm:

That was the only post I've ever read by Hugh Jass that didn't mention modified bitumen roofing tar.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R.M.Head in St Sauveur Quebec Canada on Wednesday, December 08, 2010 - 09:55 pm:

well, on his behalf, may I suggest the folks at paypal and ebay, and the thieving buyer, should be tarred and feathered?


Top of pagePrevious messageNext messageBottom of page Link to this message  By brian clark-Hamilton, Ohio on Thursday, December 09, 2010 - 03:16 am:

2600 transactions on Ebay with only 1 bad experience.
I sold a clock to a guy in Japan. He claimed it was not as described and demanded a full refund including shipping.

My auctions clearly state that I will accept returns but that S&H is the buyers responsibility in both directions.

I did my best to make it right with the customer, offering to basically charge him only the S&H fee plus my actual cost on the item.

He refused and took it to arbitration. He lost. He had to pay to return the item, plus only received a refund of the actual cost of the item.

It cost him more to win than if he would have just kept the clock. I kept trying to explain that to him, but he insisted.

i still have 100% feedback.

Several times I have bought items and failed to accurately read the description or shipping charges. My fault. I paid.

Several times I have bought items that I felt were misrepresented. 95% of the sellers have either given full refunds or partial refunds, many offering to just let me keep the item.

Ebay is the only real option for most of us. It's not perfect, but it's better than writing letters, sending checks and hoping something comes in the mail later.

I've also dealt with many car parts sellers who have upon a phone call, shipped me a part and told me to send them a check after I received it.
I have done this myself and only been burned once. sob story after sob story. I still send that guy a polite reminder once a month that he owes me $50.

Good people are still out there, but the crooks will always be there as well.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Hugh Jass on Thursday, December 09, 2010 - 06:49 am:

Here's an auction for a device that proves quite handy for the operation of Model T's:

http://cgi.ebay.com/Roofing-Kettle-Tar-Boiler-/350316033079?pt=LH_DefaultDomain_ 0&hash=item5190767437#ht_3487wt_754


Top of pagePrevious messageNext messageBottom of page Link to this message  By Mack Jeffrey Cole on Monday, December 13, 2010 - 01:11 am:

Thanks Hugh for the link!
I was sent a email from Ebay in regards to a survey.So I answered it.
It ask if I would reccomend ebay to a friend.
I dotted a 2 on the list and then it ask for a response as to why I felt that way.Since you are only allowed 1000 letters,I had to keep it kinda short.

Copied and pasted.

Communication between seller and shopper should be EASY.It is not anymore for some reason.
Money orders are a great way to pay for items and now they are no longer allowed.Paypal holds the funds to long and cost to much.
The format of the site and item listing is constantly changeing and it only gets slower to download and work with.It needs to be simpler.It worked great 5 years ago.It should be put back like it was 3 to 5 years ago.it was a much better outfit.
A seller that dont get paid for a item should be able to leave a negitive feedback to protect other sellers from being scammed.The buyer is not the only person in the transaction that can be scammed.The seller is very vunerable now and can do little about it.
Condition of a item,be it used or new,should be in the discribtion of the item typed up by the seller.Not a requirement of the site on a certain line on a page.To broad a spectrum,lack of accuracy.
Turn back the clock 4-5 years,then it will be great again.


Top of pagePrevious messageNext messageBottom of page Link to this message  By James on Monday, December 13, 2010 - 09:50 am:

Couldn't have put it better myself Mack, I liked selling on eBay five years ago, don't care for it now for all the reasons you listed.


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