Damaged Front Hubcap Threads

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Model T Ford Forum: Forum 2014: Damaged Front Hubcap Threads
Top of pagePrevious messageNext messageBottom of page Link to this message  By Gerald L Diffendaffer on Thursday, May 29, 2014 - 10:04 am:

I cleaned up two front hubs by placing them in a lathe and used a gray scruff to clean them up.
I checked the threads and made sure the hub caps turned on the threads freely. I threaded ABS plastic caps and placed them on the hub cap threads. I double boxed them and sent them via FEDEX to Stutzmans. I also sent four new McClaren rims to Stutzmans. He re-spoked the non- demountable wheels and packed the wheels in double sided cardboard boxes. The wheels were shipped to me via UPS.

One of the hubs was damaged on my new wood wheels. I can not put the hub cap on now because the threads are damaged. I completed a damage claim with the shipper

A following contact with UPS claims agent told me that a person from UPS would come the next day and inspect the damage. That day has come and gone. A contact with another claims agent the next day revealed that UPS would contact the shipper to begin the paper work for the damage claim. No indication of when the claim would be resolved. UPS at this time has not communicated with me about the status of the claim. Now look at the picture of the damaged shipping box. Another box with wheel and front hub arrived without damage. The damaged box appears to have had something heavy and circular placed on the box. The hub of the front wheel was punched through a double layer of cardboard. I did not need a box knife to open the box. The shipment was delayed at destination for four days due to an incorrect address according to UPS. Examination of my address posted on the four shipping containers was clearly posted correctly.

Damaged hub cap threads




(Message edited by adminchris on May 29, 2014)


Top of pagePrevious messageNext messageBottom of page Link to this message  By Jim Thode Chehalis Washington on Thursday, May 29, 2014 - 10:23 am:

Did use the Stutzmans threaded ABS plastic caps when they returned them? The plastic caps sounds like a good idea but even then if the wheel is placed outside down on the bottom on the stack there would be a lot of stress on the threaded part.
Jim.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Steve Jelf, Parkerfield KS on Thursday, May 29, 2014 - 10:34 am:

This is why I don't believe in the plot theory of history. The existence of successful vast conspiracies would depend on a sudden, widespread outbreak of competence.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Jerry VanOoteghem on Thursday, May 29, 2014 - 10:50 am:

Gerald,

If you want to try to have that fixed I can probably do it for you. I wouldn't want the whole wheel, just the hub. No charge, shipping costs only.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Willie K Cordes on Thursday, May 29, 2014 - 11:21 am:

That thread chaser available from the venders would probably work after a little repair on the end first. Maybe a high speed mini grinding wheel to remove the rough spots and than chase the threads. The hub cap will cover it so it will not be see.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Terry Woods, Richmond, Texas on Thursday, May 29, 2014 - 11:23 am:

I am sure that UPS employees treat packages like Airport baggage handlers do. I ordered a used 26-27 short block from Little Dearborn in Minneapolis, one time. When it arrived the UPS driver didn't even leave it. The box the bare block was in, was crushed to the point that damage to the pan rail on the driver's side of the engine was apparent. He did leave another box containing the crack, rods, cam, and valve train. Little Dearborn refunded my payment and filed insurance with UPS. They let me keep the box of internal engine parts, but I had to hunt for a new block.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Steve Jelf, Parkerfield KS on Thursday, May 29, 2014 - 12:14 pm:

There's a Stevens tool for thread repair, but it's rare and usually expensive. I love Wayne Sheldon's solution to that. Flat stock formed into a circle with a hinge on one side and handles on the other side, like a headlight rim tool. Break a smaller 24 tpi die into pieces and weld them around the inside of the circle. You open the circle to fit it around the hub and clamp it together to chase the thread from the inside out. I like that a lot better than the chaser sold by the dealers because the outside end of the thread may be too damaged to get a non-opening chaser started.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Jon Crane on Thursday, May 29, 2014 - 12:39 pm:

I had this problem and cleaned the threads up with a thread file available at any tool supply vendor. Took about 15 minutes of slow and careful one directional filing.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Ted Dumas on Thursday, May 29, 2014 - 02:33 pm:

I think you could use a bearing race or piece of one to re-shape the flat spot and then carefully file the threads with a very small three cornered file. There are some other spots on the periphery that look dinged also. You need to make sure that the hub is not cracked.

I would go after UPS for the cost of a new hub, and buy one or get a good used one after you collect. They did not take any care with your shipment.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Ken Kopsky, Lytle TX on Thursday, May 29, 2014 - 03:50 pm:

I'm surprised UPS didn't wrap tape all over it and label it "Received Damaged". I've seen a few of those before.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Terry Woods, Richmond, Texas on Thursday, May 29, 2014 - 04:39 pm:

If you look carefully at Gerald's picture of the threaded end of his hub; the outside of the threaded hub is flattened pretty good. Its past just thread damage. A file may not do him any good, I wouldn't be surprised if his outer bearing race wasn't "egg shaped", too.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Royce in Georgetown TX on Thursday, May 29, 2014 - 04:41 pm:

That's a case of poor packaging by Stutzmann. I usually ship hubs with old beat up hub caps installed for just this reason. They could have simply wrapped the hub in cardboard and tape.

I've fixed several with similar damage by carefully rolling out the dent using a foot long 1/2" drive extension and tapping on it with a hammer. Threads can be chased with a KR Wilson hubcap rethreading tool or similar.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Bob Coiro on Thursday, May 29, 2014 - 05:21 pm:

I agree with Royce. That looks like careless packaging. That damage could have been prevented with some strategically placed bubble-wrap.


Top of pagePrevious messageNext messageBottom of page Link to this message  By David Mazza on Thursday, May 29, 2014 - 07:01 pm:

When Johnsons wheel sent my set of four they came in two large wood crates, the wheels were supported by the rims so they could not move even a fraction of an inch. They sent a 95lb ups girl to deliver them, the crates had to weight at least a hundred pounds, and stoked my camp fire all summer. She lifted them easier than I did.......


Top of pagePrevious messageNext messageBottom of page Link to this message  By Steve McClelland on Thursday, May 29, 2014 - 07:10 pm:

Gerald
Make'em pay you for the damage what ever amount that may be, in the mean time I'll bet one of the guy's here on the forum has an extra hub they can hook you up with.
Not a big problem to change the hub out...Of course don't tell the UPS rep that !


Top of pagePrevious messageNext messageBottom of page Link to this message  By Hal Davis-SE Georgia on Thursday, May 29, 2014 - 08:19 pm:

My wife's brother-in-law works for UPS. He said the guys at his terminal enjoy tossing packages to see if they can hear things break. You'd think that if enough claims are filed against a particular terminal, they'd figure it out. But then again, you'd think a lot of things......


Top of pagePrevious messageNext messageBottom of page Link to this message  By David Menzies on Thursday, May 29, 2014 - 10:27 pm:

I had ordered a pair of side panels for a Canadian '15 from Howels delivered via UPS all that arrived was a barley recognizable flattened cardboard box with no panels inside the cardboard box was returned to Howels marked damaged goods. Somewhere between Howels and the local UPS distribution center the panels vanished. That was about 7 years ago with several calls to Howels and many promises to process the claim and/or replace the panels nothing has materialized. I sent over $600 to no avail. I don't know who to blame Howels or UPS, perhaps only an empty box was shipped?


Top of pagePrevious messageNext messageBottom of page Link to this message  By John E Cox on Thursday, May 29, 2014 - 11:31 pm:

I bought a NOS governor shaft for my 1936 John Deere orchard tractor from a dealer in Texas. They shipped it to California in a padded envelope. The envelope arrived empty with a hole in the corner. My luck, since they were made out of unobtanium, the dealer had one more in stock. I called and paid them again and asked that they ship it in a box. This was USPS.
I have to say that all of the damaged goods that I have received from the three haulers have been because of poor packing.
I am a Ham and used to buy Boat anchors on the internet and have had people send me 100 pound transmitters in a single box with peanuts.
Things that heavy should be double boxed with foam, between the boxes. I use the inch rigid foam insulation that Lowe's sells. I use the same on the inside of the inner box. Peanuts and bubble wrap are only good for light objects.
I read some where that you should plan on the box being dropped four feet landing on a corner.
To be safe real heavy objects should get a wood outer box.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Dennis Henrichs on Friday, May 30, 2014 - 01:50 am:

John,

I second everything you said. I too collected boat anchors and also early 20-30s broadcast sets. One nice wooden Zenith set arrived rattling like a snake in the box. Totally trashed: I poured the pieces out on the table. Guy had wrapped and taped cardboard around the set--NO padding. I paid a premium price and he didn't even insure as requested. Took a while but finally after legal action I received my payment back. Heavy ham gear is even harder to ship. Proper padding and double box is the minimum that should be used. I don't ship radios any more due to poor packing. All my losses were due to poor packing not the shipper. I don't mind electrically restoring a set but hate to fix cosmetic or structural damage to a RX or TX.


Top of pagePrevious messageNext messageBottom of page Link to this message  By R. S. Cruickshank on Friday, May 30, 2014 - 04:09 am:

Just a note on the thread chaser. I had a damaged hub and attempted to use the thread chase but was not able to get it started evenly and gave up. I have a friend (great old guy) that I brought the wheel to to see if he could have any luck. A few days later he called and said my wheel was ready. I asked how was he able to do this. He said it was simple by reversing the logic most people use. He put the chase in a vice and placed the wheel on it. This gave a constant amount of pressure (the weight of the wheel) and allowed him to sight the evenness of the wheel on the chase to get the chase started correctly. I would not have thought of this but age and experience seemed to pay off.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Allan Richard Bennett on Friday, May 30, 2014 - 04:36 am:

I am fortunate to have a Stevens tool to do the job. Before I stumbled on it I had to improvise. In this case I would drive out the bearing cone and then work on the hub so another cone foes in as it should. Then the thread can be worked on. Unless the entire depth of the thread is damaged, there is nothing to stop one from grinding off the damaged portion altogether. The hubcap will still go on and the threads still left will contain the grease.

This works particularly well on the longer threads on rear hubs and the extra long threads on early hubs.

Hope this helps.

Allan from down under.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Dan Hatch on Friday, May 30, 2014 - 11:26 am:

You may have to give UPS the wheel if they pay a claim. I would bet they are going to tell you "It was not packed right". Any takers???Dan


Top of pagePrevious messageNext messageBottom of page Link to this message  By Bob McDonald-Federal Way, Wa. on Friday, May 30, 2014 - 11:55 am:

I stopped doing business with UPS when I had a package (Large and heavy) shipped to me in care of there shipping terminal that's 5 miles from be
with my phone number to call on arrival. The shipper transposed the zip code but the city and street address was correct,so they sent it to a zip code 25 miles away. I was tracking it and notified them of the error and it took me 4 trips plus 5 days for them to get it where it belonged. Then I received all kinds of crap from there management staff by phone for a couple of weeks, until I finely told them where to put my next package.

Bob


Top of pagePrevious messageNext messageBottom of page Link to this message  By kep on Saturday, May 31, 2014 - 03:27 am:

If the shipping people enjoy breaking the packages maybe they should be fired? Or they should be put into sacks & tossed until they break?


Top of pagePrevious messageNext messageBottom of page Link to this message  By Bob McDonald-Federal Way, Wa. on Saturday, May 31, 2014 - 07:36 pm:

Kep
I've found in most cases these are the people getting promotions now days, just look at some of our corporate and other leaders.

Bob


Top of pagePrevious messageNext messageBottom of page Link to this message  By Jerry VanOoteghem on Monday, June 02, 2014 - 01:57 pm:

Gerald,

How's it going? Haven't heard back from you.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Gerald L Diffendaffer on Tuesday, June 17, 2014 - 06:14 pm:

After wheels arrived at the UPS center in Boise, Idaho, the wheels languished for 4 days before delivery to my address. My address was legible on each of the four shipping boxes. Mr. Stutzman has been slow to respond to the UPS inquiry related to damage. This has delayed the settlement of the damage claim. Further, a phone conversation with a UPS agent at time of filing told me that an inspection would be done the next day. That did not happen nor was I notified. No contact initiated by UPS. I contacted UPS by an 800 number using the tracking number. Hah! UPS damage claim service is like a brick wall


Top of pagePrevious messageNext messageBottom of page Link to this message  By Gerald L Diffendaffer on Tuesday, June 17, 2014 - 06:19 pm:

After wheels arrived at the UPS center in Boise, Idaho, the wheels languished for 4 days before delivery to my address. My address was legible on each of the four shipping boxes. Mr. Stutzman has been slow to respond to the UPS inquiry related to damage. This has delayed the settlement of the damage claim. Further, a phone conversation with a UPS agent at time of filing told me that an inspection would be done the next day. That did not happen nor was I notified. No contact initiated by UPS. I contacted UPS by an 800 number using the tracking number. Hah! UPS damage claim service is like a brick wall


Top of pagePrevious messageNext messageBottom of page Link to this message  By Thomas Mullin on Tuesday, June 17, 2014 - 11:06 pm:

Gerald,

Take Jerry up on his offer. He knows what he is doing.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Royce in Georgetown TX on Wednesday, June 18, 2014 - 07:25 am:

The damage was not caused by UPS. If I were you I would try to get what I could from Stutzmann, then figure out how to fix the threads which should not be too hard.


Top of pagePrevious messageNext messageBottom of page Link to this message  By john kuehn on Wednesday, June 18, 2014 - 09:31 am:

Filing a claim with UPS is a SLOW process. It took me nearly 3 months to collect a claim from them for a Fender guitar amplifier.

It was UPS's fault for poor handling so they paid the claim. It was packed correctly.

In the above case it looks to me the hubs should have been taped or covered with a couple of layers of cardboard or something similar to avoid damage.

Since the hub was right against the outside edge of the inside of the box it was an accident fixing to happen.

I got my wheels redone from Anderson wood wheels in Okla. They arrived in a nice wood crate built like a tank that was screwed together and well padded with cardboard inside.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Gerald L Diffendaffer on Sunday, August 03, 2014 - 09:55 am:

After more than 40 days and no contact from UPS I received a check from Stutzmans for damage to my hubs in the amount of the initial claim. I put a hub in my lathe and cleaned it up to use on my wheel.

As a note: When the "RECEIVER" files a claim with UPS the "SHIPPER" is in control of the amount of the claim paid to the "RECEIVER". The "RECEIVER" does not know the amount paid by UPS to the "SHIPPER". The "SHIPPER" can add or deduct from UPS
amount paid to the "RECEIVER".


Top of pagePrevious messageNext messageBottom of page Link to this message  By Bob Shirley on Sunday, August 03, 2014 - 11:35 am:

In N/E Texas, UPS and FedEx generally drive over the package a few times to flatten thus making more room on the truck.


Top of pagePrevious messageNext messageBottom of page Link to this message  By Dan Hatch on Sunday, August 03, 2014 - 07:35 pm:

Bob, you do not know how right you are. I used to ship a lot of mag coils. Got one back than was damaged in shipping, BROKEN in two. The box did have tire tracks across it. UPS said it was not packed right!!! Dan


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