Received this email today from UPS:
"Dear UPS Customer,
Thank you for your business. As a global leader in logistics, we are dedicated to helping you optimize your supply chain and deliver solutions to help you achieve your business goals. Effective December 29, 2014, published rates for our services will increase. Additionally, we’ve made enhancements to our portfolio of solutions, along with key investments in the U.S. and around the world.
2015 Rates Information
UPS® Ground, Air and International rates will increase an average net 4.9%
UPS air freight rates within and between the U.S., Canada and Puerto Rico will increase an average net 4.9%
UPS Freight® rates will increase an average net 4.9%
In June of this year, we announced that dimensional weight pricing will apply to all UPS® Ground services and UPS® Standard to Canada packages effective December 29, 2014. Dimensional weight pricing encourages reductions in excess packaging materials and overall package sizes, leading to reduced fuel use, vehicle emissions and transportation costs."
That's about a 10% increase over the past two years.
As far as safe deliveries, UPS doesn't do so hot now, with all the so-called "excess" packing. If they want you to use less, look for a lot more damage than we have to put up with already.
I ship everything by FedEx. Rates are lower from here, and I have never had a package damaged. I have received packages from UPS that are mangled.
Additionally, we’ve made enhancements to our portfolio of solutions, along with key investments in the U.S. and around the world.
I have had the same experience as Dennis. I have had more than one empty and mangled boxes delivered to me by UPS. I prefer FedEx.
I once sent a shipment of hub bolts, about $1000 worth, by UPS to one of the vendors. Enroute, the box got wet and about 50 lbs. of new hub bolts broke through the bottom. Wading back and forth through the lake of spilled bolts, they gallantly threw several layers of clear plastic tape around the remains of the box, thoroughly securing the nine remaining bolts, and delivered it on time to the vendor.
It was insured but I was never able to collect. They refused to proceed with the claim until they could inspect the package, which they couldn't do until they could set up a time with the vendor. The vendor (whom I completely trust) said that a UPS truck had came and taken away the package. UPS denied it and said the vendor had it. Vendor insisted that UPS had it. "He said" + "she said" = the hobby loses the bolts and RV loses a grand.
That sentence in the UPS rate increase announcement caught my eye too. Clever wordsmithing ?
Ron the Coilman
My gosh, they already play basket ball with the boxes I get from them. Less packaging means MORE damage.
That just opens a wider door to the "poorly packaged" excuse for denying a claim.
Only thing I can figure they don't care to ship for small time ebayers and what not.And the commercial accounts can afford shipping insurance and some can write off losses.
Insurance to me is just a way to double charge.IF they did the job you hired them to do correctly to begin with, there would be no need for insurance or it could be cheaper because there would be less claims.
What really burns me up is they don't even try to find a lost item. They sell it when they find it later.
Insurance aint worth a flying da#n when it is a irreplaceable part.