Last Monday AM I phone ordered a pair of 21" tires, tubes and rim liners from Lang's.
I live in Western Washington, about as far from them as you can get in the U.S.
Wednesday the tubes arrived and Friday the tires.
Sure a lot faster than I expected.
I'm a happy customer.
They ship so fast it will probably take longer to install the tires then it took them to get to you!
Dennis...you might be right!
Have you been watching me work?
Dropped in yesterday to drop off a starter core. While I was there, Don was passing through sales room and I asked him about a couple of used parts; he spent the next 45 minutes picking them for me. I've been buying T parts almost exclusively through them for nearly 11 years. Don, Patty, Jim, Steve, Ashley - the entire staff - are friendly and enormously helpful. Shipping, selection and most of all, their commitment to customer service are second to none. Only the rare, long fuse back order will see me spend my money anywhere other than Lang's.
Sometime ago I called Langs and knowing the part was available as a used part, with them moving and all I figured I had a wait coming. Eventually
they located the part and called, asking did I need it. Even though I had procured the part
elsewhere, I had them ship me the one they had , just to say " Thanks for not forgetting my request" and it arrived two days later.
I just ordered a week ago on Friday and the post office dropped off my order on Monday. Thats 2 times in a row. I live on the west coast up in the hills and it still made it on a Monday. Service can not get any better that that.18 years with Langs and still very happy. Scott
Ditto Langs. I live within 30 minutes of Mt Rainier so I to am in the "hills".
Same wonderful speedy service and I got my "Wednesday Web Order" in today's mail.
This is why I only deal with Lang's because they are the best.
I live about 50 miles from Lang's and about half the time I get my parts the next day. the other half is 2-3 days. No complaints! Other firms would do well to emulate Lang's.