As most of you know, I'm on dial-up--sloooow dial up, so while I'm up in Dunsmuir visiting my brother and some old friends, I brought my desktop (and fortunately my old laptop too)to get them upgraded using his high-speed internet connection. Darned software folks, including the anti-virus folks, think everyone has high-speed and the only way to upgrade is downloads.
OK, so far so good, got connected, downloaded stuff and then, while I was posting some photos to my friends, someone tripped over the internet connection cord and the tower fell off the table onto the floor.
OH BOY. Well, it started back up, finished emailing and I was showing my pics to everyone in the room when it suddenly stopped responding--nada. Although I could hear a "click-click-click-. . . from inside the tower. I finally turned off the power and turned it on again and it starts loading, then says something like "Failure loading OS" And it's clicking again--also the hard drive accessing light is not coming on, and with the cover off, I really think the hard drive is doing the clicking.
Any ideas before I send it to a computer Dr.?
Your C drive is shot.
Now you get the pleasure of rebuilding the computer.
Sounds like the hard drive got a boo boo in the fall (That's "techie" for the hard drive crashed). Sometimes the data can be recovered if it isn't too bad. Good luck!
Any change of recovering it??
LOTS of stuff on it!!!
If you got a blue screen what's the error code?
Hard drive. Spinning discs. Drastic and sudden altitude changes accompanied by sudden stops are a no-no.
So the good news is the data for the most part can be recovered depending if there is no actual damage to the hard drive and how much money you want to spend. Do you back up any of your files to an external hard drive or a service? If not you should you can purchase a 500 gig external hard drive for about 125-150. You may try removing the hard drive and then plugging it back into the slot and making sure it's seated correctly. Then power up. At this point there's not to much more damage you can do. Well unless you burn it up. Hope you can recover it. I highly recommend you purchase an external hard drive for back up if you don't have a service . Good Luck.
Ok so I just checked on eBay and they have them for dirt cheap. Some under $20.00 bucks
I WAS going to back up everything after I got home. . . .AUGH!! I hope they can recover the data. It's a 300 G hard drive in three partitions.
Craig no blue screen, just the message that it can't find the OS (which, of course is on the base partition of the hard drive!) I was working on the second partition when it stopped reacting.
David, consider this an "opportunity" and a blessing in disguise. Run, don't walk, to your nearest Apple store and get a nice Apple laptop. You'll be glad you did. Or a desktop anyway with a solid state hard drive so you don't have to worry (quite as much) about knocking it over. The laptops might have that available too, I'm not sure.
Sorry about the lost data etc.. I will second Tim's suggestion to buy an Apple laptop. Pictures are the easiest to use and the service is outstanding. Good luck!
Mine crashed several years ago. They salvaged data from the hard drive as long as it was frozen cold. When the hard drive warmed up, they could not get data and had to refreeze. But got all my data. Was lucky. Just saying, it may work if all else fails.
P.S. My 8 year old Apple is dying as I type. The spinning wheel of death?!??
I agree with Tim. I have had zero issues with my iMac, no viruses, no spam , nothing. Lightning fast, I can do anything I want with ease. I ditched my pc years ago, never looked back.
David, have you thought about using a Puppy Linux (or other Linux derivative) disk (CD) to see if your hardware (hard drive) is alive yet? It's free if you download and make a CD on another 'puter...
You could save all of the info you want.
If your hardware is alive and functional, the software (Windows-Mac) won't matter but your machine did hit the floor...
Then it's time for the pro's to recover things for you.
IF your machine is OK yet, your hard-drive will show up merely as a storage device and you can access it like a floppy disk. If it's shot, send it to the pro's.
Holler if you need help. screw7934 at Gee mail
I just upgraded to a 3 year old machine that was in the house and finally gave up on an ALMOST 10 year old (only by a few months) machine that was a trifle under powered. Worked OK for many years!
Interesting idea, I will look into that when I get home.
Hmm, possibility, since it worked fine for about 5 minutes after the fall.
I'll be home tomorrow night! Thank you for all your suggestions--big thanks to Craig Anderson who talked to me on the phone for a while about the computer, Ts and Organs!
I'll post the results!
I hate to be the bearer of bad news but your data is gone. Once a drive starts clicking it's toast.
I have upgraded ALL of my hard drives to SSD's which stands for Solid State Drive. There are no moving parts and they are extremely FAST. An SSD will typically last a lifetime as long as you are not writing large amounts of data 24/7. They will also make your computer operate much faster than before!
I am using the Samsung 840 EVO SSD. Here is a link to more information: http://ssdendurancetest.com/ssd-endurance-test-report/Samsung-840-EVO-120
As far as upgrading, I still run XP on all of my computers and DO NOT upgrade them. They work just fine without the MS hype that you have to upgrade your software. "If it ain't broke, don't fix it"
Go to Walmart.
They have a nice Acer 15 inch laptop for $179.
Some are Windows 10 & some are Chrome OS.
The issue that I have with SSD is they do not give any warning when they are about to go out. They work then they don't. I would rather the slower drive and a warning then no warning.
You can hook up the hard drive to a working computer and access the files but if the hard drive is damaged forget it. It might be worth a try though. There are adapters that allow you to connect the HD to external USB ports this is one I have and it works great
Not to create an argument, but SSD's will last your LIFETIME unless you are running a 24/7 test on them to see how long they will last.
The Samsung also comes with Magician software to constantly check the health of the drive. The statement that they stop working "with no warning" is completely false. Standard hard drives do all of a sudden stop working, especially when dropped. Not only are SSD's more reliable than standard spinning hard drive, they also TURBO CHARGE any computer. The speed increase alone is worth every penny!
I'm sure others will have a different opinion, but I have been using them now for over two years in all of my computers, with ZERO errors.
The boot sector, containing the initial startup information on the drive that leads to Windows cannot be read - so the whole startup fails (...OS missing). It has lost its basic roadmap to the rest of the data, so just stands there.
That is a different thing than the data completely gone. Mechanical explanation; if the read head got out of alignment on your cassette player (you all know who you are...), you would hear part of a right channel, and probably a channel from the other side playing backwards. Scale that up by the bazillions with a HD drive head. So, what Peter writes above is exactly correct; it is relatively simple to hook it up as a slave to a working computer. It could be that the head got whacked enough to not read the parts of the disks that have Windows, but some of the data could be readable and copyable. If you were here, I would try it for n/c. 10 min job, just to try. If someone locally charges more than $50 to just hook up and look (before copying the stuff elsewhere), I would ask another person.
SSHD do not use mechanical readers nor magnetic media, so what Rod says above is also true.
What Rod also says about the clicking could be as bad as he says. But it could also be it trying to read sector 1 over and over. Since the drive is hooked up as a slave, it would not try to "go there" and thereby get to other disk areas. Again, no harm in the attempt
(David: An incredibly boring technical explanation of the process of hooking up a slave drive available to you via PM if needed)
The wealth of information - about so many things - freely shared on this Forum is AWESOME.
(I sure do like this present setup - I'm exposed to a variety of tidbits that would escape my eyes if there were multiple entries (topics) vis-a-vis other Forums.
Your HD might be toast but don't spread jelly on it just yet?
The HD contained the operating system and data.
If the operation system is defective the computer will not start but the data is still intact.
If the HD has a mechanical or elictrical failure it will take an act of God to get the data back.
Since it failed after being dropped I suspect it is a mechanical failure and you will need God's help.
A computer tech might be able to by copying HD sectors, but it will be expensive and he will only recover part of the data.
I would purchase a new computer.
Then get a USB HD adapter (Amazon about $20) and see if your new computer will recognize it.
If the operating system is the only problem and the boot sector is alive is a slight chance you will be able to recover some files.
I'd get the adapter that Peter Kirk gave the link to. You can hook your hard drive up to your laptop via USB and hopefully recover your files if the heads didn't hit the disk platters. It worked for me when my OS got corrupted from being powered down while in the middle of the upgrade. Good Luck, let us know how you do.
Back home, and finally online again, via my 10 year-old laptop on XP and a 33K modem connection. So, very limited internet for now.
Took the computer to the Dunsmuir computer geek. He connected my hard drive to his computer (as a slave) and it locked his up and went "click" again. He feels it's toast and would need to go to a hard drive specialist to recover my info--probably at a ransom. He thinks my mother board and processor are adequate and a new hard drive and lots of disk downloading should get me up and running--but without my data, including my extensive email address book. Also lost is all my T info, some of it quite specialized. AAAUGH!!
All your help has been, and will continue to be most appreciated.
The chances of recovering your data is slim to none. The reason is that Data Recovery can only be performed in a Clean Room using an identical drive to your drive. Both drives are disassembled and your disks are installed into the working drive. Your disks would need to be in perfect condition providing the head had not come into contact with the disk.
If all the stars are in alignment you are still looking at BIG BUCKS to get your data back.
I recommend installing a new drive with XP. Purchase a second drive of equal size and a USB external case. Use Second Copy to back up your hard drive to the external drive once a week. This is the only way to insure that you never loose your data again.
I hope you learn to back up in the future. "You only need it when you need it".
Bummer Dave! I doubt your data is truly lost. I am sure the NSA has a copy .
Slightly adrift from the OP's post, but I'm replying to what Jay posted above. We used one laptop as our storage media. It was in a checked bag when we moved to Ecuador. Had the TSA tag inside the suitcase that TSA has opened and inspected the bag. They must have wiped the hard drive as it was toast when we fired it up. Lost decades of family pics. Nothing was retrievable
It cost me just over $100 to retrieve my data. Learned a lesson; run backups on an external hard-drive AND disconnect the lead from the computer to the hard-drive after every backup!
I must be really dense, as I have had this happen before (lost data) once even at work when a new computer crashed three months out. I KNOW better, but did I do anything about it? "Oh, I'll do that later this week when I have more time to do it."
Yep; I'd join a procrastinators' club, but I never get around to it. (NO, pleas don't send me a round disk with "TUIT" printed on it. Have at least one already.
For some reason (Maybe I'm in shock still) I think I've freed myself from having to review all that stuff to see just what I need to keep. . .
Chuck, how did you do that, $100 would probably be well worth it; especially for all the detail photos I had of '16 tourings I was going to use in the restoration of my car. Thinking about it, most of that stuff came off the forum, so I can probably retrieve it from the forum postings.
As usual, this group has been the best source of information and support ever. BTW, I do have an external hard drive, but it was backed up years ago. When I get my computer back up and running, I'll see what's on it--this laptop will give me the blue screen if I try to attach anything with over 8g of memory! Then I have to unplug it, unplug the battery and start over. Actually, the only way I can attach an 8G memory stick is to plug it in before I start the computer--that USUALLY works. But that's another issue, and I've learned to live with it--after all this is my OLD laptop. I'd be using my new one, but it doesn't have a modem! Hmm, I may have an external modem around here, I'd better check my boxes--have to anyway, have to find all my software disks!!
David; Sent you a PM.
Still hasn't shown up here???? I checked the spam folder too.
My fault, sent it to wrong address.
You should get it now.
Have new hard drive ordered, still looking for my install disks--put them somewhere "safe"!!